If you are returning the vehicle outside of the regular working hours of the office Beepit employee will wait for your check out. During the vehicle pick up procedure our staff can inform the renter of the possibility of leaving the car key at a hotel reception or at our ‘’key box’’ outside our office. In this case the renter must photograph the vehicle from all sides, note the exact mileage and fuel level. A complete documentation via email might be asked.
If after check up by a Beepit employee, additional damages are discovered, we will inform you of the costs incurred via email, as well as back them up with photos and necessary documentation.
If you have insurance or insurance excess with a different company or insurance agency, it is extremely important that you complete the whole procedure (Alco test, filled euro damage report), and that at the vehicle drop off you ask for copies of the complete documentation and damage invoices issued to you by Beepit rental cars. All the gathered documentation and damage invoices need to be presented to the company or insurance agency in which you have signed the insurance policy to get your money refunded. For additional documentation please contact our Customer support.
If you have the necessary insurance for the damage caused to the vehicle, and the necessary documentation you will not need to pay for the damages.
In case the damage you caused to the vehicle is not covered by the chosen insurance, it will be charged to you in accordance to already defined tariffs and vehicle categories, from the deposit funds that were reserved on your credit card during vehicle pick up, and to the maximum of the insurance excess. In addition to this, and administration fee for vehicle damages is also charged per our current price list. This is charged during vehicle drop off. The client needs to present all the documentation that was given to him by the police or by any other person (police report, Alco test report, filled euro damage report) and fill out an accident statement in the vehicle drop off office.
Beepit withholds the right to charge the whole expense of the damage caused if the Client was not acting in accordance to the rules and regulations of the Greek Traffic Code, or if he did not follow the procedure of reporting the accident.
If there is a need for additional payment after the rental period has ended you will be informed of it via email.
Some of the possible reasons for additional payments
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